How to choose a VPN: what really matters
If you've decided a VPN suits you, the next job is picking one. Marketing pages all sound the same, so here's what's worth checking. (New to VPNs? Start with our plain-English guide.)
1. Who runs it, and where
You're handing your traffic to this company. Look for a clear company name, a physical address and a straightforward privacy policy. If you can't tell who's behind it, move on.
2. What it logs
Read the privacy policy, not the homepage. What does it record about connections and usage, and for how long? Some providers have had their no-logs claims checked by an outside auditor. If a provider says so, look for the published report rather than taking the badge on trust.
3. Free versus paid
Running servers costs money. A free VPN has to pay for itself somehow, sometimes through ads or data. Read its privacy policy especially carefully.
4. Practical stuff
- Apps for the devices you already own.
- How many devices one plan covers.
- Servers in Australia, if you want local speeds.
- Clear, easy cancellation.
5. Subscriptions and refunds
Long plans are often pushed hard. Check how renewal works and how to cancel before you sign up. The ACCC has warned consumers about subscription traps, and your consumer guarantees still apply to services.
The short version
- Pick a provider you can identify.
- Read the logging policy and look for published audits.
- Be wary of free VPNs.
- Check devices, servers and how to cancel.
We don't list prices here, because they change and differ by state. Check the provider's own site for current prices and plans.